Questions, answered.

Blood markers across the body's systems, from iron and vitamins to hormones, heart and metabolism, and recovery. The Santé 360 covers 88 biomarkers from one draw, and each of the twelve focused panels lists every biomarker it includes before you buy.

A routine check-up usually measures 8 to 15 markers. Santé lists every biomarker before you buy, and every value comes back explained against its laboratory range and your own history.

In our own laboratory in Barcelona. Every result is validated twice before it reaches your account.

In about a week. Every result is validated twice before it reaches your account, with each value explained in plain language.

No. We measure and explain. A result is not a diagnosis; if a value needs a doctor, we tell you in plain words.

Your report explains what the value means next to its range. A laboratory range gives context, not a diagnosis, and the care team answers your questions in writing.

It depends on the panel, and each panel page says which. Most need no food and no drinks other than water for 12 hours before your draw, some for 8 hours, and a few need no fasting at all. When fasting applies, book a morning slot.

One value is a snapshot; several draws show a direction. Your account places each new result next to your earlier values, so you can see what moved after you acted on it.

Answer a few questions in “Find your panel” and we suggest where to start, or compare two panels side by side. The Santé 360 covers every system at once; a single panel goes deeper on one question.

Testing gives you a measured baseline: every value explained against its laboratory range, ready to compare with later draws, because one value is a snapshot and several show a direction. It does not diagnose anything, and feeling well is not something a test replaces.

Each LDL and VLDL particle carries one molecule of apolipoprotein B, so ApoB reflects how many of these particles are in circulation, while the classic lipids describe the cholesterol they carry. The two are read side by side. Our laboratory range for ApoB is under 100 mg/dL, and what a value means for you is a conversation with a clinician who knows your history.

Lipoprotein(a) is an LDL-like particle with an extra protein, apolipoprotein(a). Its level is largely set by your genes and is not much moved by the diet and lifestyle changes that shift other lipids, so it tends to change little over time. It is read next to your other heart and vessel markers.

No. Biological age is an estimate that summarises your ranges, not a clinical measurement. Read it as context next to the markers themselves, which are what the laboratory actually measured.

Not by itself. A laboratory range gives context, not a diagnosis, and a result can need professional interpretation even inside a range. Preparation matters too: hard training, alcohol or supplements before the draw can move some values. Your report explains each one, and the care team answers questions in writing.

Estradiol, FSH and LH are read against the early follicular phase, so book for day 2 to 5, counting the first day of bleeding as day 1. The women's hormone panel page repeats this before you book.

Not yet: home visits are coming soon. For now, visits are at our laboratory on Diagonal, Barcelona.

On Avenida Diagonal in Barcelona, by appointment. The contact page has the address and a map.

About ten minutes for the draw, then you can get on with your day.

Yes, online up to 72 hours before the visit, from your account. If you cancel a panel you bought on its own, the full amount goes back to your original payment method, usually within 5 to 10 business days. A membership check you cancel goes back to your membership year, ready to book again.

Choose the membership or a single panel, pick a time at our lab, then pay. You get a confirmation with everything you need for the day.

Plain water, yes: it is encouraged right up to the draw, because being well hydrated makes the vein easier to find. Anything other than water, coffee included, breaks the fast.

Keep taking prescribed medication as usual and list it when you check in; only a prescriber may change a prescription. Stop biotin 72 hours before, and pause iron, vitamin D, B12 and folate supplements for three days unless a prescriber told you to continue, in which case continue and tell us.

They can. Avoid hard training for 48 hours and alcohol for 24 hours before the draw. Cortisol, testosterone and iron are highest in the early morning and their ranges are written for a morning draw, so book a morning slot. If something did not go to plan, keep the appointment and tell us.

The lab works by appointment. Book a time online. Home visits are coming soon.

Yes. Every result released to you stays readable, dated and exportable, so you can take it to your doctor.

One Santé 360 check a year, 88 biomarkers from one draw, at our lab (home collection coming soon), for €495 a year. Any additional check is a separate purchase. Cancel any time before renewal.

On the day you join. Your renewal date is shown in your account, and you can book the included Santé 360 at any point in that year.

Yes. Any of the twelve panels can be added whenever it is useful. They are purchased separately, at their own price.

No. A single panel is charged once. Nothing renews, no card is kept for later and there is no plan to cancel.

No. Each panel has one price, shown in full before you pay, and the membership has one yearly price.

Nothing renews. Your reports and history stay readable and exportable, and you can join again at any time. You lose future checks, not past results.

Online when you book, by card on a secure checkout page. You see the full price before you pay.

A panel's price covers the draw, the laboratory analysis, validation of every value and a plain-language explanation of each result in your account. There is no separate charge for the report. Each panel has one price, shown in full before you pay.

Yes, on the same date each year until you cancel. We email you a reminder 30 days before each renewal, and you can cancel from your account, in Profile → Membership, any time before the renewal date.

No. We do not sell personal or health information. Access is limited to the people and providers who need it to run the service.

You, in your account, and the laboratory and care team who need them to validate and explain your results. The privacy policy lists every purpose.

With access controls, authentication, encryption in transit, audit trails and staff confidentiality. No system can be guaranteed completely secure, and the privacy policy explains what we do.

You can ask for access, correction, deletion, restriction, portability or objection, and withdraw consent. You can also complain to the Spanish Data Protection Agency.

Yes. Every result released to you stays readable, dated and exportable for as long as you keep the account.

Health information is processed for healthcare, laboratory diagnostics and related care, by professionals and systems bound by confidentiality, or with your explicit consent where consent is required. We use personal data only for defined purposes; the privacy policy lists each one with its legal basis.

We prefer providers and storage in the European Economic Area where practical. If information is transferred outside the EEA, it goes under a lawful transfer mechanism, such as an adequacy decision or approved standard contractual clauses, with appropriate safeguards.

When you delete your account, your account and non-clinical data are deleted or anonymised after a 30-day grace period. Clinical and laboratory records, and the identity details needed to link them to you, are kept in a restricted, encrypted archive for 15 years, as Catalan health-records law requires. Invoices and accounting records are kept for 6 years. Data exports stay available for 7 days.

We do not sell personal or health information, and access is limited to the people and providers who need it to run the service. Information goes to authorities, courts or insurers only where the law requires it or where it is needed to protect rights and safety.

Only optional marketing, sent where permitted, and you can stop it at any time. Service messages about your account, appointments and results are separate.

Yes. Your account is free and stays free; you pay only for testing. Every result released to you stays readable, whether or not you buy anything again.

Use “Forgot your password?” on the sign-in page. We email a link to set a new one.

Your care team, in writing from your account. Anything that needs action is routed to a physician.

Send one email from your registered address; the account deletion page writes it for you. Signed-in members can also use Profile → Delete account. Records the law requires us to keep are isolated and deleted or anonymised when that period ends.

Yes. The site and your account are in English and Spanish; switch language from any page.