Privacy Policy


 

Santé Laboratories is strongly committed to protecting the privacy of its members, customers and visitors. This privacy policy describes what information Santé Laboratories will collect from visitors and purchasers such as yourself, and how we will use that information once it’s collected. This policy does not apply to the practices of any third party, affiliate, or business partner that Santé Laboratories does not own or control.

Collection of non personal data

If you browse Santé Laboratories Web site and you are not an Santé Laboratories client or lead, you do so anonymously. We only collect your e-mail address and other personal information when you provide it of your own free will. We log your IP address (the Internet address of your computer) to tell us which parts of our Web site you visit and how long you spend there. We do not link your IP address to anything personally identifiable. We also track what country you are accessing the Internet from, and what time and date you visited.

The only other information automatically provided to us is the type of computer, operating system and Web browser you are using. Your browser supplies us with this information. We use this information from our server logs and analytics system to learn more about our visitors as a group, not about you as an individual. The information helps us identify overall usage patterns and trends on the site.

We obtain information you provide to us via the forms on the website, such as your name, mailing address, company, phone number and e-mail address. We may use this information to provide you with information about the products and services offered by Santé Laboratories

Control of your personal information

We are committed to ensuring that you can exercise your right of access and you can control your data.

In accordance with our internal procedures, we will respond to the requests as described below. All requests shall be addressed by contacting us via our contact form or hello@santelabs.com

  • Access to personal information: you have the right to request what personal data we hold about you subject to our right to identity verification. If you request a copy of your data, we may charge you a fee, except where this is not permissible under local law.
  • Correction and deletion: in some jurisdictions, including the EU (according to data protection laws for data subjects in the EU), you have the right to correct or amend your personal data if it is inaccurate or needs to be updated. You may also have the right to request the deletion of your personal information, however this may not be always possible due to legal requirements and other obligations to keep such data. If we are asked to delete your data, we may keep some minimal information about you to be able to demonstrate that we have fulfilled our obligations.
  • Filing a complaint: Any complaints about our adherence to the practices described in this Statement shall be addressed as described here. In some jurisdictions, including according to data protection laws in the EU for complaints issued from subjects in the EU, you have the right to lodge a formal complaint with a data protection authority.
  • Marketing preferences: Santé Laboratories may send you regular marketing communications about our services, via different channels such as email, phone, SMS, postal mailings and third-party social networks, in accordance with relevant marketing laws. When required by applicable law, we will obtain your consent before starting these activities.

 In addition, you can exercise your right to prevent marketing communications to you by opting out of emails we send to you. In such cases, we will retain minimum personal data to note that you opted out in order to avoid contacting you again. Please note that even if you opt out from receiving marketing communications, you might still receive administrative communications from us, such as technical updates for our products or services, order confirmations, notifications about your account activities, and other important notices.

Cookies

A cookie is a tiny piece of information that a Web site stores on your computer during your visit. The next time you visit the Web site, your browser sends this bit of information back to the site. Cookies allow Web sites to maintain information on a particular user. You can configure most Web browsers to notify you when cookies arrive and can either ask your approval to accept them, or be set to refuse cookies outright. Most browsers also let you delete cookies you may have accepted in the past.

Santé Laboratories occasionally uses cookies to display ads on sites across the Internet. Santé Laboratories and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our website. Any information that these third parties collect via cookies is not linked to any personal information collected by us.   

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.  We use a secure server to transmit sensitive data to and from our site. All data transmitted through our secure Web server is encrypted so no one else can read it.

If you have questions or concerns about your privacy, please write to us: hello@santelabs.com