Frequently Asked Questions


  • Do you ship internationally?
    Yes, Sante Labs is able to arrange for international shipping to certain countries. Please contact Sante using the Contact Us page or by email at hello@santelabs.com to discuss your project and shipping needs.
  • My business would like to incorporate CBD into our products. Can you help us formulate a product?
    Yes, Sante Labs has an innovative and talented formulations and product development team specializing in nanoparticle-based formulations. Every project is different and Sante has the experience to create bespoke CBD formulations that are effective and well-characterized. Sante has incorporated CBD and other cannabinoids, terpenes, and other popular consumer ingredients into many product formats including oral solutions, dried powders, soaps and other toiletries, lotions and creams, and food products. Sante labs team enjoys new and challenging projects. Please contact us through the Contact Us page or by email at hello@santelabs.com to discuss your project needs.
  • How do you achieve the extended expiration dates for your products?
    Sante Labs takes a pharmaceutical approach to product development, including product stability programs following guidelines published in ICH Q1A(R2) that have been adopted by the U.S. FDA, European Medicines Agency, and Japanese Ministry of Health, Labor, and Welfare. Sante Labs can perform real-time and accelerated stability studies, stability under special storage conditions (such as refrigeration), define permissible temperature excursions, freeze-thaw stability, and with certain projects, provide rapid stability screening studies under ultra-accelerated conditions (greater than 40°C). Using the correct analytical equipment and a well-planned design-of-experiment (DOE) approach tailored to each product, Sante is capable of identifying optimal formulations to maximize product stability and long-term expiration dates.
  • We would like to purchase on a regular schedule. Do you offer better pricing with a contract?
    Sante Labs offers several purchasing options, including volume and contract purchasing. Contact Sante Labs through the Contact Us page or by email at hello@santelabs.com to discuss contract purchasing arrangements.
  • Are samples available before placing a large order?
    Yes, Sante Labs is happy provide product samples prior to placing a large order. Send sample requests through the Contact Us page or by emailing hello@santelabs.com.
  • I have additional questions. What is the best method to communicate with Sante?
    Please send questions via email using the Contact Us page or by emailing hello@santelabs.com.